Soter Vineyards Website Privacy Policy

Effective Date: January 1, 2026

Soter Vineyards (“Soter Vineyards,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have regarding your information.

This Policy applies to all websites, online stores, services, and digital interactions operated by or on behalf of Soter Vineyards.

Your Consent

By accessing or using our websites, submitting information, or engaging with our services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree, please do not use our websites or services.

Information We Collect

Information You Provide Voluntarily

We collect personal information that you knowingly provide, including when you:

Make a purchase or join a wine club
Create or manage an account
Subscribe to emails or marketing communications
Participate in surveys, promotions, or events
Contact us with questions or feedback

This information may include your name, mailing address, billing and shipping address, email address, phone number, date of birth (for age verification), and payment-related information. You will be informed when information is required versus optional.

Our websites are intended for individuals 21 years of age or older, and we do not knowingly collect personal information from individuals under 21.

Information Collected Automatically

When you visit our websites, we may automatically collect certain information using cookies, pixels, tags, log files, or similar technologies, including:

IP address
Browser type and device information
Pages visited and actions taken
Referring URLs
Approximate location

This information helps us understand how visitors use our sites, improve functionality, and maintain security. You may control cookies through your browser settings; however, disabling cookies may limit site functionality.

How We Use Information

We use personal and non-personal information to:

Process transactions and fulfill orders
Manage wine club memberships and subscriptions
Communicate with you regarding orders, experiences, or updates
Provide customer service and respond to inquiries
Improve our websites, offerings, and user experience
Conduct internal analytics, research, and reporting
Send marketing communications (where permitted by law)
Detect fraud, prevent misuse, and maintain security
Comply with legal and regulatory obligations

How We Share Information

We do not sell your personal information.

We may share information with trusted third parties that perform services on our behalf, including:

Payment processors
Shipping carriers
Compliance and age-verification services
Marketing and email platforms
Website hosting and analytics providers

These parties are authorized to use your information only as necessary to provide services to us and are contractually required to protect it.

We may also disclose information when required by law or to protect our rights, property, customers, or business.

Targeted Advertising & Analytics

We may work with third-party partners to deliver advertising and analyze website usage. These partners may collect non-personal information about your interactions with our websites and other sites over time.

You may opt out of targeted advertising through industry opt-out tools such as the Network Advertising Initiative or Digital Advertising Alliance, or through browser-based controls. Opt-out does not eliminate advertising but limits targeted advertising.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of targeted advertising
Limit the use or disclosure of sensitive personal information
Appeal a denied privacy request

To exercise your rights, please contact us using the information below. We may need to verify your identity before fulfilling requests, as permitted by law.

We will not discriminate against you for exercising your privacy rights.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be 100% secure, and we cannot ensure absolute security.

Third-Party Websites

Our websites may include links to third-party sites. This Privacy Policy does not apply to those websites, and we are not responsible for their content, privacy practices, or security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted. We encourage you to review this Policy periodically, especially before providing personal information.